Edwards Instrument Company will repair or replace free of charge any part(s)
found upon examination by Edwards at its factory in Elkhorn to be defective
in material or workmanship, subject to the following limitations:
- The purchaser shall pay transportation costs on any warranty work to
Elkhorn, WI. Upon evaluation if the repair is deemed warranty Edwards
will pay the return transportation costs (UPS Ground only).
- This warranty does not cover instrument failure due to damage in transit,
misuse, abuse, negligence, accidents, alterations, changing the factory
valve settings, repair, or investigative dismantling by unauthorized
persons. The warranty does not extend to non-durable components, such
as but not limited to lacquer, and rubber goods that are subject to normal
wear and tear, including but not limited to rod ends, slide alignment,
valve bumpers, and valve springs.
- Lacquer warranty is covered under a 3 year limited warranty. Any individual
with high skin acidity should take preventative measures to ensure the
lacquers longevity. Crystalization or any other lacquer defects that
should occur within the three year limited warranty should be reported
immediately to Edwards Instrument Company so appropriate repairs can
be made.
- All warranty work shall be performed ONLY by Edwards Instrument Co.
Edwards assumes no responsibility, and this warranty shall be void, where
repairs have been made or attempted by others.
- Axial flow valves are subject to normal wear that is not covered under
the Edwards Limited lifetime warranty. Valve maintenance should be performed
on a regular basis. Every 3-5 years axial flow valves should be inspected
by Edwards to make sure the pressure is within factory specifications.
Valve recalibrations can be purchased to bring older valve sections to
new specifications.
This warranty is the only warranty provided by Edwards. Edwards shall
not be liable for consequential, indirect, special or punitive damages,
including without limitation, physical injury, and shall in no event be
liable in excess of the purchase price of the product.
Edwards products are manufactured to precise standards and carefully
inspected before shipment. This Lifetime Limited Warranty is a statement
of our intention to provide our customers with the highest quality in materials
and workmanship to assure many years of dependable service.
In the event of a defect covered by this warranty, you must request a
Return Material Authorization Number (RMA#) before returning your instrument
to the factory. This number must be displayed on the outside of the shipping
carton. All others will be refused. Edwards Instrument Company will not
be responsible for unauthorized returns under any circumstances.
In Their Own Words
"Edwards approach to customizing the horn to match the individual is truly the best for any professional or serious trumpet player. Moving to the Edwards trumpet is one of the best moves I have made in my career. I love playing on the horn. It provides great depth and color in the sound and an accurate center of pitch, especially in the upper register. The service from Edwards has been outstanding."
Michael Valasek
Concert/Clinic Artist