Contact Us

General Inquiries

Please call 800-562-6838 or email us with any general comments or questions you may have. But before you do... have you seen our FAQs page? Chances are that your question has already been answered there.

Schedule an Appointment

Would you like to visit the Edwards Pro Stop to be fitted to an Edwards Trombone or Trumpet? We'd love to have you! Please call 800-562-6838 or email us your preferred date and time to schedule an appointment in the Edwards Pro Stop.

Return Material Authorization (RMA) Request

Please email Lexi to request an RMA number. This email will need the following information:

  • Your contact info
  • Model being returned
  • Reason for the return
  • List the part or parts being shipped back and any problems you're experiencing with those components

After Lexi receives the above information, she will contact you with the RMA number. Please then ship your instrument to us via UPS.

Dealer Inquiries

If you want to become a stocking Edwards dealer (and there none in your country), please email us or phone us at 800-562-6838.

Your email should include the following information:

  • Your contact information
  • Edwards instrument lines you wish the sell
  • Current trumpet and trombone lines you sell
  • Contact information for companies you have done business with in the past

Mailing Address

Edwards Instrument Co.
PO Box 440
530 S Hwy H
Elkhorn, WI 53121

Phone & Fax

Toll free: (800) 562-6838
Local: (262) 723-4221
Fax: (262) 723-4245