Archive for the ‘General’ Category

Beware of Phishing Scam

Thursday, August 17th, 2017

Email Phishing

One of our distributors just received an email that appears to have come from us. The return email address has our domain. The message header has a nice Edwards logo. The footer includes our correct contact information. It’s the stuff in the middle that makes it dangerous. First, the content:

“This announcement has been uploaded for your kind information through our secure information sharing portal which is linked to your email server.”


This was probably run through a translator. All we know is Christan has never uttered the phrase “secure information sharing portal.” Or “kind information.”

Surprisingly enough, the links in the email don’t even go to our secure information sharing portal! (We don’t have one). Instead, they send the user to a website that undoubtedly wants to do them harm. So don’t click the links. Delete the email and go about your business. The good news is that most email providers will flag this and send it to spam. Google did that for us.

Working with You

Saturday, February 25th, 2017

Yesterday I was working with a young musician the age of 17 and I was reminded of why I do what I do. Getting to hear and help talented musicians of all ages has it’s rewards. Not only was the father ecstatic that his son sounded better than he ever had, the scholarship auditions are approaching for this player. The instrument (I felt) will help him get a better scholarship than on his old clunker, and definitely motivate him to practice. I remember when I purchased my Edwards how much I practiced after the new Edwards was in my hands….

With the non stop shows (that seem to grow in numbers), look for us at the American Trombone Workshop in DC, ITG in Hershey PA, ITF in the Redlands CA, Alessi Seminar in September, Midwest in Chicago in December, and TMEA again next February.

If you are young enough to do any of the competitions available, then you should. I still regret not entering these when I was young enough. Even attending these conferences can light a fire under you and keep you motivated. Many times when working on new things or concepts it’s hardest to keep things fresh and moving forward.

Nobody said it was easy

Saturday, February 25th, 2017

When an artist arrives, we go through pleasantries and catch up on things that have happened since we last met. Then the closer we get to the testing room I can always feel that they want to get the instrument to their face for a bit even before we work.

Watching David Taylor wake up and go about the exact routine he’s done for decades is truly inspirational to me. Seeing the level of dedication he has to his chosen craft pushes me to make the best level of equipment possible. Knowing that the level of expectancy is decidedly high keeps us on our toes around Edwards.

We know that you will choose the best instrument for your needs, and we are consistently striving and working forward with the brass and nickel we use to turn into instruments.

I’ve got a screw loose

Tuesday, September 20th, 2016

I opened my closet door a month ago and found that the handle was loose.

Looking closer I see that the screws are a bit loose and need to be tightened. Today I went to open the closet door, as I have every day for the past month, and guess what? It’s still got screws loose. The handle wiggles, and it’s exactly the way it was last month when I discovered this. Maybe it was six months ago, to be honest I’m not sure how long it’s been this way. It’s my own lack of motivation that keeps this problem from changing. I know it’s not going to fix itself but for some reason I can’t bring myself to change the situation.
Two weeks ago I was in Bern Switzerland listening to Ian test equipment I’d hand carried over from Elkhorn WI. Comparing equipment I started hearing a click, or maybe it was a clack. We continued to play test and the click and clack continued from the depths of his 4147IB. It was not going away!

Knowing that I’m the guy that’s supposed to be able to fix things I decided to stop ignoring the sound and I dove in.

Looking over the instrument carefully, I quickly decided that the issue was not from anywhere but the rotor area. Ian was clear in saying that it’s been doing “this” for a while and he’s not sure where the sound is coming from. After two minutes I find a rotor screw that holds down his stop arm has backed out a couple thousandths and is making the annoying noise. After grabbing a screw driver and remembering that old principle “righty tighty” the sound magically goes away.

What was left after this turning of the screw was nothing but music, and resonance. Sometimes all it takes is the initiative to not ignore the problem.
Please don’t tell my wife I wrote this blog, she might make me actually fix that closet door.

Raw Vs Refined

Friday, September 16th, 2016

Man, I can’t get rid of the sugar references but I promise this will be the last…

Yesterday I was picked up by a friend in a Subaru WRX STI which is a small little rocket ship of a car that handles like a modified go cart. As we accelerated onto the interstate I was pushed into the door from the G forces of the all-wheel drive connecting us to the road. The road noise could be heard, and every little road inconsistency felt through the car. I started comparing in my head this ride to a BMW 335D I get to ride in.

Both are capable, performance wise, of doing more than you could ever do on the road legally. They both get the job done quite well, but the BMW is a bit more refined in the approach.

Thinking of instruments that people play, and what they are after brought this full circle in my head. Many times the instruments that people want handle like these sport cars, but how they get there can be quite a difference in experience during the performance.

The handling if a bit tight can lead you exactly where you put the note, for better or worse. If the response is a bit soft in the handling the excitement of the experience can be lost as well.

Maybe it’s time to go for a drive and think about this a bit more…


Wednesday, September 14th, 2016

When your leadpipe-to-mouthpiece relationship is correct, a couple of magical things can happen.

The lips inside the mouthpiece can actually relax and buzz more freely since the leadpipe and mouthpiece are providing the correct amount of compression for your body.

This allows the resonance to be more complete and relaxed. Imagine if you could just focus on the music and decompress…

No more sugar!

Tuesday, September 13th, 2016

I’m a coffee snob, but I haven’t always been. I used to buy my coffee based on fancy labels. I’d load it down with sugar and creamer, masking the acidity, the lack of flavor, or the burnt aftertaste.

Then I started roasting my own coffee beans. I quickly found that I had a better product than anything available to me in southeastern Wisconsin. I now drink my coffee naked. It has flavor without the fillers.

I never knew that what I’d been drinking for decades was of such low quality.

I think a lot of musicians can experience the same thing with their instruments. When a horn doesn’t work for them, they add creamers and sweeteners, trying to overcome their instruments’ underlying problems. Tension creeps in. Intonation suffers. Sound quality and resonance are less than what they could be.

They’ve never experienced what is possible with an instrument that is completely natural for them.

Our main goal is to fine-tune instruments for our customers. We strive to achieve a balance of sound, color, resonance, and clarity. Many times this can be accomplished in a single visit. But we do have customers that visit from more regularly, staying on top of their changing needs.

It might be time to take a look at your horn and everything you’re adding to it to make it work for you. I’m not saying sugar is bad. Well, yes I am.

First Date

Thursday, March 17th, 2016

I see people having their first date with a new instrument, if not daily, certainly weekly.

From the time an individual walks through the Edwards door you can almost sense their anticipation, for that first look .

Walking into the room can be a bit intimidating at first, until you realize that it’s not a big deal to have this first date. You can always walk away without any emotional or bank account scars.

Now it’s time to play. First instinct is to push the boundaries and see what this new relationship can be, but alas first the customary warm up to find the boundaries of sound and partial feel. Too wide? Too narrow? Too much Compression? Too little and all of a sudden you’re falling into the horn wondering if you’ve wasted your day travelling to all places, Elkhorn Wisconsin.

That is until, you find something that’s intriguing.

“Wait, this feels so natural my face is relaxing”. There’s depth of sound in the low register, while my face is not aching with fatigue in the upper register. Where have you been all my life? Why haven’t I had you in my arms before today?

One of the saddest things, is to see the look on the player’s face once this moment has happened. Often, they will glance sadly at their previous relationship sitting on an instrument stand as it has, so faithfully, in the past. The two try not to look at each other knowing it’s for the best, that this new relationship, that started with this innocent first date, has turned into something more. More that was never possible in their previous relationship.

Appointment request page

Friday, December 27th, 2013

If you are trying to book an appointment please check that your email is entered correctly and the entire form is filled out.

I just had a Tom fill out the form, the email will not go through to your entered email, and there is no phone number entered to call.

Please either resubmit or call me at 800 562 6838.

Customer Feedback from Bill

Friday, May 10th, 2013

I love receiving emails from satisfied customers.


I wanted to let you know that the Alessi T-396A I bought from you at ETW this past March is the best horn I have ever played on and I am starting to reap the benefits.

Sometimes with a purchase this large there is a fear of buyer’s remorse. Not so here, every penny is worth it!

Thanks for making such a great instrument!!

William (Bill) McDowell


Thank you for the kind email.  Can I use this on our blog?  I’d love to share….   If not I’m happy with just keeping it inside…


No problem, in addition some of those benefits were:

  • My attacks are more punctuated.
  • My legatos are a lot smoother.
  • And for reasons I can’t explain, the horn seems to know what I want it to do.

What Apple, Samsung and RIM have done for the cell phone, Edwards has done the same for the trombone, they made it better.

I just call it the smartbone.

Thanks again,


Thanks, Bill!

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